Shipping and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier Standard Delivery in 3-5 days. If you prefer an express delivery in 1-3 days, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping charges include the cost of packaging and postage. Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping costs. Boxes are amply sized and your items are well-protected.

Gift pack

When ordering, you can select the gift pack. Your package will then be shipped in a gift box (Extra charge of € 2.42 including VAT). Filling the form you can also write a message to attach a greeting card to your delivery.

Shipping costs for Italy

Standard delivery in 3/5 working days

Fixed price of € 6.90 including VAT. L'Universo in una Pietra has chosen to offer free standard delivery for order more than € 60.00 including VAT.

Express delivery in 1/3 working days

The price is calculated based on the total weight of the shipment. Here you can see the complete list of prices for weight ranges:

 

Weight in Kg Price EUR
0-1 € 8,30
1-5 € 9,40
5-10 € 11,00
10-20 € 12,40
20-30 € 15,80
30-40 € 21,40
40-50 € 24,30

Price VAT not included

Shipping costs for Europe

Currently L'Universo in una Pietra ships its products to Europe only to the following countries: FRANCE, SPAIN, GERMANY and UNITED KINGDOM. For shipments to other countries, you must contact our customer service before making a purchase. Available in Standard Delivery 3/5 days or Express in 1/3 working days. The price is calculated based on the total weight of the shipment. Here you can see the complete list of prices for weight ranges:

 

  STANDARD EXPRESS
Weight in kg 3/5 days 1/3 days
0-1 € 24,00 € 35,00
1-5 € 30,00 € 65,00
5-10 € 42,00 € 90,00
10-20 € 60,00 € 145,00
20-30 € 72,00 € 199,00
30-40 € 83,00 € 230,00
40-50 € 96,00 € 280,00

Price VAT not included